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CONTACT MEANS

Telephone support

Número Opening times
800-ENERGY (800-3637442) Queries regarding procedures and services Monday to Friday of 7: 00a.m. to 6: 00p.m. / 7 Saturdays: 00a.m. to 12: 00p.m.
1026 Failure Report Line available the 24 hours of the day.

Interactive media

Middle Opening times
WhatsApp (8319-5273) Monday to Friday of 7: 00a.m. to 9: 00p.m. / 7 Saturdays: 00a.m. to 3: 00p.m.
Web Chat Monday to Friday: from 7: 00 am to 5: 00 pm / Saturdays and Sundays: closed.

Contact form


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Contact Information

  • Address:

    5 Avenue, 1 and 0 Street, Central Offices, San José, Costa Rica

  • Phone:

    (506) 2295-5000 / Monday to Friday from 7 am to 6 pm

  • Ext:

    10026-1000 San José, Costa Rica

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