CONTACT MEANS
Telephone support
| Número | Hours | |
|---|---|---|
| 800-ENERGY (800-3637442) | Queries regarding procedures and services | Monday to Friday of 7: 00a.m. to 6: 00p.m. / 7 Saturdays: 00a.m. to 12: 00p.m. |
| 1026 | Failure Report | Line available the 24 hours of the day. |
Interactive media
| Middle | Hours |
|---|---|
| WhatsApp (8319-5273) | Monday to Friday from 7:00 a.m. at 9:00 p.m. / Saturdays and Sundays from 7:00 a.m. at 3:00 p.m. |
| Web Chat | Monday to Friday from 7:00 a.m. at 9:00 p.m. / Saturdays and Sundays from 7:00 a.m. at 3:00 p.m. |
Social Media
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