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CONTACT MEANS

Telephone support

Número   Hours
800-ENERGY (800-3637442) Queries regarding procedures and services Monday to Friday of 7: 00a.m. to 6: 00p.m. / 7 Saturdays: 00a.m. to 12: 00p.m.
1026 Failure Report Line available the 24 hours of the day.

Interactive media

Middle Hours
WhatsApp (8319-5273) Monday to Friday from 7:00 a.m. at 9:00 p.m. / Saturdays and Sundays from 7:00 a.m. at 3:00 p.m.
Web Chat Monday to Friday from 7:00 a.m. at 9:00 p.m. / Saturdays and Sundays from 7:00 a.m. at 3:00 p.m.

 

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Contact Information

  • Address:

    5 Avenue, 1 and 0 Street, Central Offices, San José, Costa Rica

  • Telephone:

    (506) 2295-5000 / Monday to Friday from 7 am to 6 pm

  • Ext:

    10026-1000 San José, Costa Rica

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