In which cases should I choose FAILURES (1026)?
If your fault is generated by falling poles or natural effects, such as rain, landslides, affecting several neighbors, we inform you that our system automatically identifies the same so it is not necessary to report a single service.

By this means we only generate reports of breakdowns, for other services direct to the mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Please choose an option
Please indicate the Nise / Location number.
Please indicate a description of the fault.
Please indicate your full name.
Please enter a valid email account.
Please indicate the telephone number.
Please, indicate the exact address where the fault occurs.
(*) Required fields.
CNFL Coverage Area

You can contact us in the app (if you do not have it download it here) or by calling 1026

Contact Information

  • Address:

    5 Avenue, 1 and 0 Street, Central Offices, San José, Costa Rica

  • Phone:

    (506) 2295-5000 / Monday to Friday from 7 am to 6 pm

  • Ext:

    10026-1000 San José, Costa Rica

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