Our Work

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3.500 breakdowns attended during health alert by COVID-19

- At Easter, 500 cases were attended

- New staff roles were implemented to avoid affecting the service due to contagion


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CNFL opening hours during Easter

- Virtual attention will attend even Saturday and Sunday

- Branches and agencies will remain closed to the public


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CNFL installs new post and lighting in hospital for patients COVID-19

- Work is performed between Wednesday March 25 and Thursday March 26

- About 25 technicians from different areas of the company will work on this project


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CNFL will apply an extraordinary period for private sector businesses and industries to pay electricity for COVID-19

- The moratorium of up to 50% will apply to customers who consume more than 2000 kWh.

- Application must be made through the virtual means of the CNFL.

- Starting tomorrow, customer service will be 100% virtual through the channels that the CNFL has available.

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575.000 CNFL clients can carry out procedures and consultations without leaving their homes

- Attention through WhatsApp operates from Monday to Friday between 7:00 AM and 9:00 PM and Saturdays until 3:00 PM.

- APP, Virtual Agency and line 1026 are available 7 days a week, 24 hours a day.


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More than 300 CNFL collaborators teleworking

- Action is taken in response to measures of the Ministry of Health.

- CNFL will not carry out scheduled suspensions of electric service until after March 20.

Contact Information

  • Address:

    5 Avenue, 1 and 0 Street, Central Offices, San José, Costa Rica

  • Telephone:

    (506) 2295-5000 / Monday to Friday from 7 am to 6 pm

  • Ext:

    10026-1000 San José, Costa Rica

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