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Dear Citizen,
La Compañía Nacional de Fuerza y Luz, SA puts at your disposal this means of communication, so you can file a complaint related to possible irregular or illegal facts about the use and management of public funds, or a complaint regarding the provision of services provided by the CNFL SA
So that you can proceed with the shipment, select the option that you require according to the type of Complaint you wish to present:
| Complaints about the Use and Management of Public Funds | Complaints about the Provision of Services |
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These types of complaints are processed by the Internal Audit Department, and the use and management of public funds that affect the Public Treasury are related to possible irregular or illegal acts.
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This type of complaints are handled by the Customer's Marketing and Management Unit, and are all situations that refer to the provision of services of the Compañía Nacional de Fuerza y Luz.
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| To proceed to send a complaint click here. | To proceed to send a complaint click here. |
