Dear Citizen,
La Compañía Nacional de Fuerza y Luz, SA puts at your disposal this means of communication, so that you can file a complaint related to possible irregular or illegal facts about the use and management of public funds, or, a complaint regarding the provision of services provided by the CNFL SA
So that you can proceed with the shipment, select the option that you require according to the type of Complaint you wish to present:
Complaints on the Use and Management of Public Funds
These types of complaints are processed by the Internal Audit, and are related to possible irregular or illegal acts, the use and management of public funds that affect the Public Treasury.
To proceed with submitting a complaint about
The Use and Management of Public Funds Click here.
Complaints about the Provision of Services
These types of complaints are processed by the Customer Marketing and Management Unit, and are all situations related to the provision of services of the Compañía Nacional de Fuerza y Luz.
To proceed with submitting a complaint about
The provision of services Click here.
Complaints for Energy Theft
These types of complaints are processed by the Energy Loss Recovery and Control Unit, and are all situations referring to possible theft of energy in the electricity network of the Compañía Nacional de Fuerza y Luz.
To proceed to submit a complaint for
Energy Theft Click here.
